I will see picture but no sound. All Rights Reserved, Ensure the TV is on the proper Input. Next, swap the TV to the appropriate input. I even returned tv and got a new one and still same issue. Samsung tv has sound but not showing picture. The sound is all right but the creen is pitch black. Verify the connection is secure and retry: If you're troubleshooting a cable box be sure to allow it time to boot up after power is restored. to So frequent overheating not only shortens the lamp life, but your TV picture life as well. Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. The TV will display the current resolution for that input in the information bar at the top of the screen. I have had to reset my TV 2 times now to get the picture back. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Unplug the external device (30 seconds) and then restore power. In order to get the best possible experience from our website, please follow below instructions. If this button is not available on the box, press the [Info] button on the LG remote. Wait about 10 seconds before you reconnect the receiver, then restore power to it and your TV. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TCL TV? I have sound on my LCD flat screen TV but no picture. R. robertbrown0572. No my Tv is 2 years in November just passed. Thread starter robertbrown0572; Start date Jun 6, 2018; Tags Flat Screen Home Theatre RCA TV; Sidebar Sidebar. When I am in the App I hear the audio but no picture. Connect the A/V device directly to the TV and not through the audio system using the video cable. Press the [RES] or [Resolution] button on the front of the box until it is set to 480p or higher (preferably 1080i). Please enable JavaScript to ensure you get the most out of the LG site, products, and services. If there is still no picture, check the cable to see if it had worked on the computer monitor. Ensure the TV is on the proper Input. I have sound but no picture on one of my two TVs. Make sure the Red, Green, and Blue cables are routed correctly and inserted securely on both devices. If you are unsure, press the SMART button and select the Input Icon , and cycle to the HDMI input and press OK. Be sure the laptop is set to output a resolution supported by the TV. Plug the device back in, and change the TV to the new input to see if the issue is resolved. Thed only button that the unit seems to respond to is power on/off because the sony insignia at the bottom center just below the screen lights p a … read more (GMT -05:00, United States of America local time) Where there is a bad connection, faulty cables or improper installation. Many of the time Hisense TV has sound but no picture and Hisense tv screen went black. Even the notifications are popping up in the corners (eg Ad 1 of 2, next...., etc). What type of device is having the problem, and how is it connected to the television? A good way to rule out one or the other is to get the room as dark as possible and shine a flashlight at the TV from an angle. The other point of failure could be the ballast, which starts up the lamp and keeps … Technician's Assistant: Have you made sure all cables connected to your TCL TV are securely attached to both the TV and the outlet? Only hdmi cable from spectrum box, and hdmi cable fire stick. Video cable connection → B. I have same problem. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. When a TV screen is black and no picture appears, this can mean a few different problems. Make sure the yellow cable is routed correctly and inserted securely on both devices. Here are some steps to ease you through TV picture loss—from prevention to recognition to next steps when your picture finally does go out.TRANSCRIPTHere's a plot twist—often, your TV picture will go out before the sound does, preempting your show with an unwelcome cliffhanger. Technician's Assistant: Was there a power outage recently? Your model uses an backlight circuit on the power supply board. We use cookies to give you the best possible experience on our website. If you start to notice your picture getting progressively dimmer, take it as a fair warning that your LCD's backlight is just about ready to quit.Many DLP TVs have a lamp icon on the TV frame. Yes. If this is not possible, then the set will require service. Dear All, Have a peculiar problem with my LG flat screen TV. My sound consistently goes in and out. Streaming Video & TVs. Forums. A blank screen on your Samsung tv can be caused by several factors. I have deleted the app and reinstalled. A potential reason to DVD player no sound on TV trouble is related to the connection, whether the connection is proper and firm in a place or not. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. It has sound but no picture. I have reset the Apple TV 4k 64gb to factory. All the sound. I have had Comcast come out multiple times they say signal strength is good. Can some one let me know what I can do? If your TV has a picture but no soundcoming out of the speakers, there are a few things you can easily check. Be sure the laptop is set to output a resolution supported by the TV. I have no picture or sound on my sony b52" lcd hd tv. Get your questions answered about product setup, use and care, repair and maintenance issues. Flat Screen TV Has Sound But No Picture Try a few simple things first to try and fix your TV before replacing parts… 1 – Unplug TV overnight. For LCD TVs, a failed backlight bulb or inverter could be the culprit. - Answered by a verified TV Technician. Repeat, I get picture when watching content through other Apple TV apps so it cannot be an issue with the physical setup of my devices. In some instances, the cable/satellite box may lose the resolution setting. We apologize for this inconvenience. When my TV does this I can only "not see" a broadcast picture but everything else shows up. If all steps have failed, the unit will require service. No. A simple check for that would be to darken the room and turn the TV on. If you're using an audio system such as amplifier or theater stand) between the TV and your … PLEASE HELP! By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. My TV has a sound but no picture. I swapped out boxes to a supposed more advance cable box still have issues. No display indicates that the TV will require service. Be sure the TV is on the correct component input. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). I unplugged everything, tried to reset it, no good. Determining whether your issue is with the lamp or ballast can be tricky without professional help, but if you recently replaced the lamp, the ballast is likely at fault. Connect the A/V device directly to the TV and not through the audio system using the video cable. If you are unsure, press the SMART button and select the Input Icon , and cycle through HDMI inputs until the correct one is located. In any situation, consider the TV's age and deals on new TVs before deciding.For more tips or to find a qualified service professional, visit us at Repair.com. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Step 2: Watch for warning signsThe fluorescent bulb in your LCD TV dims over time. We can help. Now all of the sudden, I get the home screen with all my channels, the channels open, but when I choose a video or movie, no picture. Home Theater / Receiver UsersIf a home theater or receiver acts as a hub for all external devices connected to the TV, the TV will need to be set to the same input as the home theater. Then, check if a picture appears on the TV screen. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? To prevent overheating, keep your backlight system well ventilated and avoid turning your TV on and off repeatedly without allowing it time to cool down in between. Reboot it by turning off your TV and unplugging the receiver. I have a older model Emerson VCR with just yellow and white connection on my Samsung smart TV there is a picture but no sound: soney dvd cd player hook up to tv have picture no sound: i have a toshiba smart tv and a sony blue ray/dvd player i have a picture but no sound any help would be appreciated thanks jo If only one device has the problem, proceed to the next step. We are assuming that you already turned the volume up on your TV using the remote control and the buttons on the TV itself. When you see a light turn on above the icon, that's a sure indication that your backlight lamp's days are numbered. If all above steps have failed, then your TV will require service. Question LG 55LM8600-UC TV loses picture after 15 minutes: Question LG smart TV has sound and displays menu but no picture once trying to watch tv: Question Hisense H55N6800UK HELP Picture Fade: Question JVC LT-55CF890 no live stream picture when in the EPG. Many thanks. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. Plug back in and SOMETIMES it may work and fix your … Take note of the device experiencing the issue and make a selection from the menu below depending on the connection type in use. After switching it on the picture flashes for a second and then the screen goes completely black. The last thing I did was update my Apple TV and all of a sudden no video. If you can see images, then the problem is the inverter. Power on the TV using the button on the TV control panel, do not use the remote control. I have two TVs, and have swapped the boxes, and each box behaves the same on that TV. Step 3: Reboot your receiverIf your picture does quit, first make sure that it's not just your receiver acting up. Disconnect all devices (such as an external USB hard disk drive and HDMI connection device) from the TV. Check out the points of Hisense tv picture problems. Jun 6, 2018 1 0 10 0. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Turn on the TV, then make sure that the indicator does not blink (which means the TV has no issues). Question Tv Cuts on but has no picture or sound. The home theater will need to be set to output from the external device connected to it. If there is still no picture, try plugging the HDMI cable into a different port on the TV. Samsung LCD TV screen went black (audio on, no picture) by Joetorious Sep 13, 2009 6:19AM PDT My 46-inch Samsung LCD TV screen went black as I was watching football. I’ve tried deleting and reinstalling the App, I’ve restarted my router/internet connection, restarted all devices in fact and still no picture with DirectTV on Apple TV. Technician's Assistant: Does your screen still light up in … Electronics & Wearables. See below for the best solutions to fix a TV with no sound. If that doesn't work, the issue is likely with the TV's lamp.Step 4: Investigate your picture failureFor DLP TVs, picture loss can involve lamp failure. JavaScript appears to be disabled in your browser. Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. ● An issue with the device connected to the TV. If only one device has the problem, proceed to the next step. you might make out some shadows or see s slight grey color. If all steps have failed, the unit will require service. Ensure the TV is on the proper Input. Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Find helpful information about your LG product, Copyright © 2009-2021 LG Electronics. TV Has No Sound: Questions And Answers If all connected devices have the same issue, the TV will require service. Next, swap the TV to the appropriate input. I would suspect my HDMI/DVI cable, but it transmits video from my blue ray player. LCD inverters can be replaced, but replacement LCD backlights are not generally available, so buying a new TV may be your only option if it fails. I have had this Roku for two years and never had a problem. The other point of failure could be the ballast, which starts up the lamp and keeps it powered. These type of Hisense tv picture problems arise to connected many external input devices like DVD, Blu-ray, decoder and many more. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. If the problem lies with the inverter, your functioning backlight bulb won't receive power. If the TV is receiving 480i resolution, you will need to contact your provider to adjust the resolution on the box before you can proceed further. Audio cable connection If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Unplug the external component (if possible) for 30 seconds. the picture on my 10 year old samsung flat screen tv recently just went black. TV Has Sound But No Picture Troubleshooting Guide - YouTube Hi, I'm Paul Blake for Repair.com with some steps to ease you through TV picture loss—from prevention to recognition to next steps when your picture finally does go out.Step 1: Avoid overheating your TVThe lamp inside your TV is responsible for projecting colors and images onto the screen. That all shows up. If not, then it's likely the backlight bulb. Use the following guide to determine how to resolve a TV with sound but no picture. Is a picture displayed? A. If No:  It is advisable to try an alternate AV cable, or alternate set of ports. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. Then use a flashlight and angle the light at the screen on different areas. My tv has sound but no picture. No lamp, no images. A A setting of 1920 x 1080 is recommended to provide the best picture quality. Do you hear audio? I have sound but no picture. If a display appears, continue to the next step. It stopped working suddenly, that is no picture when switched on, I noticed the main ON/OFF red light blinking. Designed with you in mind, LG products offer innovative solutions to make life good. Disconnect the HDMI cable from the TV and move it to an alternate port. I have sound but no picture on my TCL roku tv. No video with normal audio on a Smart TV will the result of one of the following issues: ● A connection issue; the most common problem. My tv stopped working, it had the sound but no picture, so I did a little research and fixed it. Does any menu or on screen display appear? LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. I recently had foxtell installed so I disconnected the samsung and moved it to another point … read more If there is still no picture, try plugging the HDMI cable into a different port on the TV. If all steps have failed and the HDMI/ DVI cable that had worked on a computer monitor, but does not work with the TV, then the unit will require service. Good luck restoring picture or shopping for a new TV! Connect the disconnected devices one by … Step 5: Decide to repair or replaceIf you are not ready to part with your DLP TV, you can have the lamp or ballast replaced. Tried using different hdmi cables still same issue. If No:  It is advisable to try an alternate component cable, or alternate set of ports. I can see the guide either way you get to it. If there is no picture on the TV screen, and if you have a spare video cable try the following connection [A]. I even tried doing the Airplay from Iphone 11x to the Apple TV still nothing. The no video issue can be related to a bad backlight inverter circuitry. Do any external devices connected to the TV work properly? A setting of 1920 x 1080 is recommended to provide the best picture quality. The last time I had it happen, I did not have time to mess with it so I just turned it off. If this is not possible the set will require service. Question Mitsubishi TV problem If you do not know how to operate the function/input operation of your home theater receiver you may need to connect the external device directly to the TV. Turn off the TV. Previous Next Sort by votes. My 32' LG LCD TV has suddenly lost picture! Black TV Screen Quick Test 1: Is an image displayed along with the audio now? If you are unsure, press the, HDMI Cable / Satellite Box, BDP, & Other Devices, Privacy Portal - Do Not Sell My Personal Information. I just click on my remote to open up settings on my tv.

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