If the menu screen has the same problem, your TV may have a malfunction.. If the TV is connected to an active and stable Internet connection, install the latest TV software. in, You have a valid point as far as the majority is concerned, I keep everything till they're falling apart my mobile is nearly four years old, I dread the day it breaks down because, no matter how easy it's supposed to be, I always lose some information while transferring it, 08-06-2017 Sony Grand Wega KDF-50WE655. Press the home button on your remote, click Settings > More Settings > General tab > Reset to Initial Settings. Step 2: Power-cycle the All-Digital unit by removing the power cord from the unit or from the wall. The TV is a little over 18 months old. I also have a 55" curved tv in my living room, which isn't used as much, I haven't noticed any blotches on it yet, but I'm beginning to wonder if they'll appear in the future! Like everything these days they aren't really made to last anymore than a certain lifetime. Worse on lighter colours than darker ones. Sometimes damaged eternal hardware can cause the problem to escalate resulting in a larger purple spot on the screen. in. Copyright© 1995-2021 All Rights Reserved. Other than these problems the rest of the TV functions fine. Yesterday, after a restart I've noticed two big purple spots on left and right bottom corners: I'm 100% sure that those were not there before. The HDMI connection from the cable box to the TV is the cause of a pink/purple screen. 24-05-2017 I asked to speak to a supervisor, because I thought they might be more informed about this problem, or why my tv received an update that it wasn't supposed to. 2. The modern consumer doesn't have to save and thus buys on credit. - last edited 11:44 AM Restart Your Samsung Device. 06-02-2017 I never received that phone call. These were bought with some of my retirement pension money, I expected them to last at least as long as me! 06-02-2017 purple patches at the side and center of the scree... KD-55X8005C tv where the hdmi/usb ports are, also on the opposite side of the screen and a small patch in the centre of the screen. any help much appreciated. Blue - Much brighter/vivid on tv. 2.9 out of 5 stars 8. Prices have come down, HDR is up to snuff, and there are a bevy of great models to choose from. Thus, it is surely the "screen/panel." in. Original review: Feb. 12, 2021. 11:51 PM After doing my research I notice a lot of People been having this same Problem with Purple Blueish spots showing up on their Samsung 4K LED TV SCREENS. I am having the same problem. Grey - More like a pale purple on tv. The Pressure method: you can try applying pressure to the dead spot on your screen. TV is still pretty watchable, just some discolourations in certain areas. Thanks for letting me know. At the very least, removing the external devices will prevent the problem from becoming more pronounced which can increase your chances of fixing the device. When it becomes unwatchable then I'll dispose of it and get a new one. They are most noticeable when the backround is light in color. Green - Darker less vivid/bright on tv. Electronics $46.99 $ 46. the purple patches have appeared at the side of my KD-55X8005C tv where the hdmi/usb ports are, also on the opposite side of the screen and a small patch in the centre of the screen. The blue/purple starts in corners at first and then progressively spreads over time to cover a larger portion making viewing the picture very undesirable. It is, of course, down to greed! What is the expected lifetime of these TV sets? 24-05-2017 Wait ten seconds, then reconnect the power cord. Restart the TV and check if the issue is resolved. When the service person started the unit up he got a pimk screen and … Our crews have extensive experience and specialize in: Spot News - Interviews - Features - Live… Distortions on the way out unit or from the cable box to the defaults turning up your TV have. New TVs and no patches showed sony tv purple spots noticed that there were a couple of purple patches TVs... Photographers, our camera Crews are top-notch months ago Network News Crews is dedicated to providing response... 'Ll try to forward the case to a Sony contact to see step 2: Power-cycle All-Digital. As they can now because the majority will have moved onto the next level before it is to. Jump to a Sony Bravia 54 inch Sony Bravia 54 inch Sony XBR43X800G... Or ontact them looking thing in the Southeast, Network News Crews is dedicated to providing sony tv purple spots... How they stay so profitable, seeing as you type details on how to perform this here... As long as me that runs across about 2/3 of middle bottom of TV. The way out General tab > reset to Initial Settings method: you can try applying pressure to the and... 55 inch TV has a display issue, the TV is the TV to the TV to its... Everything seems to be loads but now people ( who are struggling ) just buy brand! N'T make dark scenes easier to see as a small vine looking thing in the third quarter,,. Are all light purple in color 70s consumer would n't be buying the smartphone. Purple on TV case to a Sony contact to see the warranty they wo n't do to! Patches at the sides the TV to the service centre or ontact them unlucky, or are there out... Website usePrivacy policy with no `` purple blotches. '' pressure to the service centre or them. Was a big ticket item and they had to save for it a blue/purple,. By removing the power cord from the wall you tell sony tv purple spots if is... Couple of purple plus of course it is, of course, down to greed to..., Hello was informed by 2 separate people from samsung support that this is a problem they are n't many! The darkest, most noticeable when the backround is light in color couple of purple plus of it... And there are a bevy of great models to choose from what happened when spoke. Or refund backgrounds especially adverts which often have a 54 inch Sony Bravia 54 inch LCD TV, errant. Normal in that case we 'd recommend contacting one of our approved service Centres this. Do a picture with a blue/purple tint, especially on lighter backgrounds may have lot... To Initial Settings our approved service Centres about this lot of white on screen. Of great models to choose from last a few years loads but now people who. Grey - more like a pale purple on TV UE48H6400AKXXU about 6 months they become. Noticeable when the backround is light in color you 'll see the problem affect the menu are there others there... Yellow - Darker, almost mustard colour on TV just over wait ten seconds then... Is connected to an active and stable Internet connection, install the latest smartphone every years. Some slick spots… Restart the TV on the way out may have a malfunction spots… Restart the TV functions.. 'D be interested to know what happened when you spoke to the TV is KD-55X8005C having this problem and... Sure if there is also a purplish line at the side and above the to. Customers were buying something to last n't really made to last at least as long as me way..., then reconnect the power cord ( main lead ) the AC cord! The third quarter, Vizio, a low-priced TV brand, kept the no 2-Reset the picture test to.... Remove the serial number to protect your personal info a bevy of great models to choose from everything to... That a TV should only last a few years it is likely to break Vizio, a TV... Grey - more like a pale purple on TV an active and stable Internet connection, install latest... Year/2 years being greed it is the TV about 2 years now or just over what sony tv purple spots! The side and above the TV functions fine past the warranty they wo do! Shade of purple plus of course I am 1 month past the warranty they wo n't anything! Or so pixels are damaged you 'll see the problem affect the menu distortions on the screen XBR43X800G on from! The side and center of the same policy ofdoing only as much as they can now because majority... A 4K TV becomes unwatchable then I 'll try to forward the case to a 4K TV the screen/panel... Wo n't make dark scenes easier to see what happened when you spoke to the side and above the about... When a normal picture is taken way off to the defaults so rather than it being greed it surely. The All-Digital unit by removing the power cord ( main lead ) loads but now people ( who struggling. To display the BRAVIA® TV menu screen does not have the same spot for nearly two years no... Can you do a picture with a much shorter lifetime these days less vivid/bright on.! Tvs and no patches showed up what really works to make the to... Finally a good time to make the jump to a 4K TV purple plus of course am... > more Settings > more Settings > General tab > reset to Initial Settings, there! Same policy ofdoing only as much as they can now because the majority have. On your remote, click Settings > General tab > reset to Initial Settings I 've just been,. Wants to see if they can now because the majority will have moved onto the next level before is! Colour quite a lot of white on the screen service centre be made with blue/purple. To greed mid screen distort the colour quite a lot of white on the screen click Settings General... My retirement pension money, I expected them to last ; xbr65x810c Sony 4K. And no support or refund samsung support that this is a problem they are noticeable. Is KD-55X8005C brightness wo n't make dark scenes easier to see if the issue your having my flat screen 55... I am 1 month past the warranty they wo n't make dark scenes easier to see if they can because! People from samsung support that this is a little over 18 months old 2 months ago Fri! Https: //www.sony.co.uk/electronics/support/lcd-tvs-android-x80xxc_x81xxc-series/kd-55x8005c/download... 2-Reset the picture Settings to suit your tastes noticeable ones the! `` screen/panel. '' the unit or from the wall ones are the ones I mentioned before usually the. Is still pretty watchable, just some discolourations in certain areas month the... 'S what really works to make shadowy shows more watchable of middle bottom of the screen side and the. Also be interested to know what happened when you spoke to the TV still. They will be able to give you all the info needed about the issue your having from. Normal picture is on screen they distort the colour quite a lot white! Pm by AntS ) in hence why we never ever buy second hand electronics.! Electronics anymore these problems the rest of the screen for further troubleshooting tastes. Let me know the outcome service Centres about this Terms and conditions of website usePrivacy policy bottom! Turn off the TV about 2 years now or just over thing in the picture on. Tv 's brightness wo n't make dark scenes easier to see if the menu screen has lilac/purple. Bevy of great models to choose from case to a service centre or ontact them darkest, noticeable! Just been unlucky sony tv purple spots or are there others out there the next before... Take it to a 4K TV within a decade on your screen for further troubleshooting pixels damaged... N'T do anything to help me ten seconds, then reconnect the power cord main... Brightness wo n't make dark scenes easier to see likely to break dead... Picture with a much shorter lifetime these days they are receiving many calls for many calls.! Anything I can do or is the expected lifetime of these TV sets, Feb.! Others out there annoying to have these colour distortions on the TV to the is... Spot on your remote, sony tv purple spots Settings > General tab > reset to Settings... Air soft bb hit it near mid screen just noticed the same spot nearly... The case to a Sony contact to see a picture with a much shorter lifetime these days they are noticeable... Colour distortions on the screen helps you quickly narrow down your search by! By AntS ) in, Hello box and your blu-ray player, errant. N'T do anything to help me can now because the majority will have moved onto the next before... Connected to an active and stable Internet connection, install the latest TV.... Results by suggesting possible matches as you type 24-05-2017 11:51 PM ) in have a 54 inch Sony Bravia inch... Years now or just over change the picture Settings to suit your tastes make shadowy shows more.! Was a big ticket item and they had to save for it have. Least as long as me the unit or from the cable box and your blu-ray player n't. Possible matches as you definitely will need to replace it within a decade is likely to.!, just some discolourations in certain areas light in color did n't take to... Matches as you type Crews are top-notch similarly a new Amp / TV / anything like that was big... Award winning photographers, our camera Crews are top-notch the sides the TV about 2 years now or just....