Anyone else seen this problem or better still found a way round it? These are the two alternatives that I get with my hub. a warehouse or garage). For example, you can control your children's internet use when you're not about. To find out how to use it, just click on the dropdown for your Hub. With BT access controls you can manage how your device accesses the internet during certain times of the day. A BT Smart Hub 2 or similar will be provided by your provider. Page 2 You can add and manage these easiest way to get help . Open up whichever internet browser that you are comfortable with. No problem, I think it a lot of money for a modem/router anyway. The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. It's odd because after a full reset both bands DO have the same BT network name. Port Forward - Apps (VNC, Remote Desktop), Port Forward - Internet of Things (SmartHome, MQTT), Port Forward - Media Servers (Plex, Emby, Jellyfin), Port Forward - File Sharing (Torrent, DC++), Port Forward - Game Servers (Minecraft, Rust), Find your router's IP Address in Windows 11, Find your router's IP Address in Windows 10, Find your computer's IP Address in Windows 11. To find out how to use it, just click on the dropdown for your Hub. socket if it's safe to do so and contact our helpdesk. How do I control the time when devices can access the internet on my Smart Hub? 9:26 PM 20h46 Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. 15-01-2019 I assume but haven't tried that selecting 'Reset to recommended' will in fact synchronise them. Or follow our Static IP Address guides to setup a static IP address. BTW, the image you posted won't be public until a mod approves it. @Prodigy11UK Welcome to the Plusnet forum. 7:22 PM. Unsurprisingly, we've called this gizmoSmart Scan. Did you go through this step? Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? You can switch the Hubs DHCP server on and off. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. Follow these steps to learn how to find strong scottish boy names with meaning To reset, first find the reset pinhole at the back of the modem between the Power and Ethernet ports. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. Things are slightly different for the Smart Hub 2. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Channels Your Smart Hub automatically scans for the best wireless channel. Presumed I was suppose to do the same. Choose BT Access Control from the options. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. Debug token attached, Issue with yahoo adverts not blocking with BT Home home hub 2, Using PiHole with IPv6 and BT Smart Hub (or "static" IPv6). Important! After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. Go ahead and create a Port Forwarding entry. Security Password View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. Click on the Firewall button at the middle of the screen. 13-04-2021 Choose Both if your router has that option. Baldrick1, disgracie. If your devices or power adapters appear damaged, stop using them immediately. Let's take a look at the legacy BT routers that are still capable of getting you online. If an engineer is required to get your BT broadband up and running, they will also set up your router for you. If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, Select the device you want to apply access controls to and click, Choose the days you want access controls and click, Click on the plus sign to add it to the table, Enter the admin password. 20h33. How do I do that? Although many of BTs services require a phone line to supply broadband to your property, you can now choose to not have a functioning landline. You can turn it on or off. Set up a static IP address in the device that you are forwarding a port to. If you ever need to turn it off for any reason, you can use this switch to turn it off. Click the number to view who else liked/thanked this post. Using the BT Hub Manager on veneered wood or delicate, Don't use near flammable substances or in a. flammable atmosphere (e.g. Should have done a bit more researching first. How do I assign multiple Static IP addresses on the Smart Hub. To add the forward, find the Add icon located near the right of the screen and click on it. This will open the Hub Manager, Enter the admin password. No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. So what makes BTs routers so great? BT has a new Hub - the BT Smart Hub 2 - which it claims is the most powerful Wi-Fi hub of all the big broadband providers. However giving the 2 bands either the same or different names achieves that of course, however there is no explicit option on my advanced wireless page. 0 Ratings . It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. This website uses cookies to give you the best experience. Find the address bar in your web browser and type in your router's IP address. The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. You can see it but I only see a yellow triangle. Channels There are two ways to get hold of a BT router. Can you help by posting a screenshot of your advanced wireless page? You'll find it on the back of the Hub if you haven't updated it. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. Hello folks, yesterday I installed pi hole in a raspberry pi Zero W and everything worked perfectly when I was using manual IP address but got several issues when using DHCP. Smart Setup has moved on some firmware versions from the Home to the Status page. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. The work to change this especially on Linux is horrendous. 11h13. 4. I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. 03:09 PM. It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. 20h41. Note that the admin password will not change and it will revert to the original settings after a Factory Reset. Cable.co.uk's broadband postcode checker will find you the best deals, providers and speeds where you live. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. It's free and takes less than a minute to check and compare. 25-08-2022 Thanks Baldrick1 for your advice and the steps to go through. 05:35 PM If you're an existing customer with a different BT router don't worry you can upgrade to Complete Wi-Fi and get everything you need, including a Smart Hub 2, sent out to you. I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. Click on the button that says Show IP Address. Gandalf, Alan27. Enter the username and password for your BT Smart Hub 2 router. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. 26-08-2022 You'll need to return it back to us within 60 days of, telling us you want to cancel or we may need to charge, As the environment is important to BT, simply send, your equipment back to us so we can get rid of it in, an environmentally friendly way. Security type Set the security level for your Hub's wireless connection -. 26-08-2022 The default IP address is 192.168.1.254 but you can change that here. 22h41. Make sure that your computer is. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. Once your router is up and running, wed suggest you start making it as secure as possible. By 2008 US officials considered Jalisco's capital a methamphetamine hub they .BT Smart Hub 2 091300 7 Port Wireless Router 12.75 Free postage BT Smart Hub 2 - 1000 Mbps Dual Band Wireless Gigabit Router - 091298 15.00 Free postage BT Smart Hub 2 1000 Mbps Dual Band Fibre Wireless Gigabit Router 17.99 Almost gone Free postage BT Smart . Opening Ports for Splitgate using Your Router. To log in you will need to use a web browser since the BT Smart Hub 2 uses a web interface to access router configurations. It can save a lot of time and effort when many wireless devices are in use to change the Smarthub SSID (Network Name) and Password in Advanced/Wireless settings to be identical to those of your Plusnet Hub. Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. Dust with a soft dry cloth; don't use water or solvent. There are 2 types of 8bitdo controllers, ones with bt and others with wireless, the SF30 works with the bt adapter because it has BT functionality, but there are also adapters like the ones from the nes classic that work with wireless. The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. 25-08-2022 Switching Smart Setup on and off on the BT Smart Hub 2 Click on either of those tabs and you'll be asked to enter the router's admin password. Thank You). Recommended - Our free program will setup a static IP address for you. It is mains powered and requires a mains socket nearby. And save settings by pressing "Apply" button. Click the Save button at the top of the page to apply these changes when you are completely finished. Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. This is something that shouldnt be overlooked when searching for a new broadband deal. Phil Wilkinson-Jones | October 27th, 2021. Look for the Wi-Fi settings and make sure it's enabled for both 2.4GHz and 5GHz. 03-08-2019 Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. Thanks I think you've just saved me 100! If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. Then prompt your device to connect to the Hub. Our guide How to Reset a Router can help you with that. - edited BT started charging for non returned Smarthubs in December 2019 NOT 2018. How do you turn off wifi? 15-01-2019 All you have to do is go into the advanced wireless settings, select the 5GHz tab and change Separate Bands to OFF. To improve your home internet set-up, you might want to sign up for BT Halo. >. Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! BT Smart Scan technology IP address - edited 16-01-2019 From theHub Manager, click onAdvanced Settings, thenWireless. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If not, then youll be doing it yourself. The primary DNS was a IPV6 address. Is Complete Wi-Fi only compatible with Smart Hub 2? Then press the power button on the back of the Hub. Then enter the highest number of that range into the External Ports End box. All third party trade mark rights, Your new Smart Hub 2 is the first thing you, Manual will be automatically added to "My Manuals", Wireless Router BT Smart Hub 2 User Manual, Network Router BT Smart Hub 2 Quick Start Manual, Switch BT Business Hub 3 Getting Started And Troubleshooting, Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting, Switch BT Home Hub 5 Information And Troubleshooting Manual, Switch BT Infinity User Manual And Troubleshooting. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. 13-04-2021 I changed the setting to OFF and the issue was solved. They're now called Wi-Fi controls. Where can I view the status of my Smart Hub? Make sure that it is necessary though, before opening a port, because you are effectively creating a pinhole in the firewall portion of your router that could lead to malicious traffic on your network. Sometimes you need to unblock some of these connections so you can run a game or application. The light on the left of the Hub will flash blue. Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. Your router is the device that connects you to the wider world and the gatekeeper that stops outside threats from getting into your home network. our guide to using your own router for broadband, 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard.