View News Archive. 6538 South Frwy. Sign up First time to login? Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. They charged my account 2 times within the same minute . Useful Information for HCTRA Customers . How can I contact Harris County Toll Road Authority about my bill? 1st. Prefer an automatic monthly subscription? Please contact customer support if you require additional assistance. No minimum balance required. Hilton Honors Number. BancPass does not require a minimum balance be maintained. . doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. checkSSL(); Must be able to adapt to dynamic, quickly changing telecommunications environment. Notify BancPass immediately by texting the word STOLEN to 866-978-5061. Please check with other tolling agencies directly for questions about their policies and programs. 3,107,130 Active TxTags as of March 1, 2023. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. https://wprod-m.hctra.org/TranslationDisclaimer#! Visit Harris County Toll Road Authority Website. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Use the EZ TAG lanes today! Mobile:832.725.5443 Visit the Career Advice Hub to see tips on interviewing and resume writing. Order your EZ TAG. Wasn't able to add my car due to an unspecified error. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. /* only load jQuery if not present */ 10 followers 10 connections. I dont want to contineue with the service Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. .script("/js/multiple-select.js").wait() LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Listed below are our top recommendations on how to get in contact with EZ TAG. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. } I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. Get notified about new Customer Service Representative jobs in Houston, TX. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. The staff responds very quickly and with details. .hmg-jb-bg-primary { Call Center [HCTRA] $15.75 /hr. . https://sprod-m.hctra.org/TollRates?tollRoad=Ft. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). Customer Service Hours } Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Prevent apps from taking your money without permission. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. TxTag has launched a new website to make it even easier for you to manage your account. Replenish your account using cash or debit at a participating retailer. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. Contact Phone. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. Pay and Career. Resource Staffing s team has not let me down once with our staffing needs. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. BancPass service fees may also apply. Houston, TX 77040. Customer Service. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. . If i have to pay somthing place contact me. Prepare and . Harris County Toll Road Authority United States employs 171 employees. Where are my transactions? My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. Were proud to be a part of the following organizations: There are currently no related jobs. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . RT @HCTRA: Today's the day! https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. If You Have Issues With Login And Other Do Let Us Know In The Comment Section. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, Ability to problem solve, organize, and prioritize assignments to meet deadlines. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. You can update your choices at any time in your settings. Purchase your BancPass Toll Sticker online or at participating retailers. Roadside Assistance. Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. Learn More. I can't find my paper bill. Reach out to the HCTRA team using the information below. } Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. I missed two days of work, but she was so nice to call me and check up on me. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Payments are free with a linked bank account. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Everyone is always so nice and helpful when dealing with the staff at Resource. Select Accept to consent or Reject to decline non-essential cookies for this use. You can pay for a Toll Violation Invoice you received in the mail online. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. Manage your account with automatic text reminders and the BancPass mobile app. var queue = $LAB PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. Everyone is always so nice and helpful when dealing with the staff at Resource. } There is a $2 charge for reloading your tag. Business operations will resume Tuesday, January 19. preview. Haddington, Scotland, United Kingdom. HCTRA Customer Service Closed Published on: February 15, 2021. Harris County Toll Road Authority. } The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. color: #fff; 2/14/2018. background-color: #376d7d; established on your HCTRA.org log in. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. if(typeof jQuery == 'undefined') { The latest review Lien release was posted on Sep 19, 2022. Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . Always responds quickly with answers to any questions. Job Description Collections Violations Dept. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Users can even use credit cards to replenish their account. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. These essential cookies may also be used for improvements, site monitoring and security. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? Zero stress. color: #fff; Place/answer phone calls to the customer answering EZ Tag questions. X | CLOSE. Sugar Land, TX 77479. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. .hmg-jb-mobile-footer-nav>li>a { With the BancPass Toll Sticker you pay the lowest toll fee on the road. .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { We'll be seeing you at 6:30 p.m. at Sherman Elementary! Managing your EZ TAG account just got easier. Find information on toll roads, closures, and rates. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. I have worked here for over 3 years and I have the utmost love and appreciation for this company. Support Phone. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Open an account. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. . Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. Out-of-state license plate transactions may take up to 30 days to post online. How do I change the phone number on my account? doxo is not an affiliate of Harris County Toll Road Authority. or by texting the word BALANCE to 866.978.5061. Learn about doxo and how we protect users' payments. Travel Tools. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Hours may vary based on the business needs of the HCAO. } Please allow 24 hours for a customer service agent to respond to emails. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. Login to your EZ TAG account. They are always available to assist and have a conversation. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. Text message rates may apply. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. Your job seeking activity is only visible to you. You can unsubscribe from these emails at any time. Please read this page for more information on HCTRA.org's language translation. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. } Accountable for call quality, attendance, and adherence to work schedule results. this toll road is operated by different agencies. color: #376d7d !important; The amount of a reload includes a $2 fee. They found me something that really suited my personality and the type of work I like and they found it fast! .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { Get a free Virtual Credit Card to signup for Subscriptions. 281-875-3279. BancPass posts tolls as they are charged to the account. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Very friendly employees easy to communicate with and have questions answered. HCTRA - Violation Collections Department/Collections. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. You may also call 866-978-5061 during normal business hours. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. For roadside assistance, please . Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . Phone Number. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. How can I pay my Harris County Toll Road Authority bill? Contact Us. Other payments may have a fee, which will be clearly displayed before checkout. 2277 Plaza Drive, Suite 600 Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. Unfortunately, you can only buy them at state stores or order them online. Social . Voice messages left after hours will be returned the following day. Prefer to pay as you go, and Pay your way? Toll Operators have different rules, laws, and requirements for driving their roads. I ordered our transponders on July 3, 2020. } HCTRA Harris County Toll Road Authority. 2023 Texas Department of Transportation. Were only here for another ten days. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). Get email updates for new Customer Service Representative jobs in Houston, TX. } Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. It is also up to the User to adhere to all Toll Operator requirements. Why isnt my app updating my tolls? Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. San Antonio, TX. What happens if I fail to register my License Plate as required? Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. No endorsement has been given nor is implied. How do I contact customer service? If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. } Does doxo process payments for all Harris County Toll Road Authority services? Mar 01 2023. College Recruiter believes every student and recent grad deserves a great career. How is Harris County Toll Road Authority rated? Save my name, email, and website in this browser for the next time I comment. 6538 South Frwy. Also Known as: HCTRA. Log in to manage your EZ TAG account. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . Mon Friday 7:30 AM 5:30 PM. background-color: #376d7d; You may choose to opt-out of ad cookies. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Would you like to stay logged on? It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. For EZ TAG account holders, The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. CSC has an average consumer rating of 3 stars from 24 reviews. Funds are available immediately and you may drive the road after reloading. var jb_url_lower = jb_url.toLowerCase(); - Leading role in assigning and receiving I.T. 3872. Shift: 7am-3pmMust Be Bilingual. You will be responsible for charges incurred up to the time that BancPass is notified. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. background-color: #376d7d; Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. . Position requires ability to work in a very structured environment with a diverse workforce. Sep 2015 - Dec 20172 years 4 months. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Please put the word VIOLATION on the subject line. Experience in a law office, collections environment, or tax office preferred. + EZ TAG phone number . Toll amount owed is typically available within 7-10 business days of your trip. } 281-875-3279. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. Saturday 8:00 AM to 4:30 PM. Click here Ability to speak and type at the same time. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. background: #376d7d; As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. Users can view their account balance via the BancPass phone app. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . Last Modified May 6, 2020. Harris County Toll Road Authority has 1.5 stars. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more.