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Return Policies | lululemon athletica Return Policies If you're looking to make a return, breathe easy. Our freshest gear. Please also refer to the Promotion Terms and Conditions at https://www.eu.lululemon.com/en-lu/content/terms-of-sale/030619_Terms_of_Sale.html. We share personal data with third parties when we have your consent to do so. If you found this encouraging or informative, please connect with us on Instagram, Youtube, Pinterest, Facebook or Twitter. As for the time period within which lululemon is willing to honor their product warranties, that may fall anywhere between 2-5 years. "articleBody": "lululemon activewear is expensive and oftentimes you want expensive purchases to last a lifetime. Bring the clothing and a receipt with you and they can process the return on the spot. Sign up to our emails to join The lululemon Community and enjoy 10% off your next order. If you have any questions, feel free to leave them in the comments section!" We also transfer personal data to service providers that process personal data for us in the United States, Canada and other locations (as an example, Amazon Web Services process information for us in various data center locations, including those listed at HTTPS://AWS.AMAZON.COM/ABOUT-AWS/GLOBAL-INFRASTRUCTURE/). Complete the form and download a return label. We only share with service providers the personal data that they need to perform services for us. You understand that any messages or information you send to our websites may be read or intercepted by others. We hope this was helpful in explaining what falls within lululemons returns and warranties. I usually return to my debit card because its connected to my PayPal account. Check out the FAQ below: When will I get my refund after I have returned my order? This privacy policy (this "Privacy Policy") sets out the privacy policies and practices for lululemon athletica inc. and its subsidiaries and affiliates including lululemon athletica Australia Pty Ltd., lululemon HK limited and ivivva athletica canada inc. (collectively "lululemon") with respect to how lululemon collects personal information. HTTPS://AWS.AMAZON.COM/ABOUT-AWS/GLOBAL-INFRASTRUCTURE/). 6. We'd love to meet you! Unfortunately, the transmission of information via the internet is not completely secure or private. Broken seam on lululemon Fast & Free leggings. Yes. You never know if you will get a forgiving sales associate. See Also: The Lululemon Employee Discount is AWESOME, But Has Caveats. "inLanguage": "en-US", To learn more, see our. Only Final Sale Items are excluded from their 30 day return policy. lululemon may disclose your personal information to its subsidiaries or affiliates and to third parties whom lululemon hires to provide services on lululemons behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about lululemons products and services. Lululemons return policy is fairly straightforward. We offer returns online within 30 days from the delivery date, provided that refunds will be credited to your original payment method. However, these third parties may collect personal information directly through the use of cookies and other tracking technologies. There are some refund tender exceptions that are beyond lululemons control. This would mean that you most likely received this item for, Altered items (ie. "@type": "Organization", I live in the United States and love to shop in retail and online. Embrace hands-free happiness with our edit of bags for workouts and hangouts. We respect your privacy and won't spam you. In many cases, you can download the barcode for a shipping label to your phone and have a FedEx or USPS location scan the code to print the shipping label for you. How to return an order to a store How to return an order by post HOW DOES THE LULULEMON WARRANTY WORK? The specific purposes for which we process your personal data are set out below: To administer your online account and profile (the legal basis for this processing is our legitimate interest in better understanding user needs and expectations and improving our website); To provide products and services to you, which includes processing payments, sending notifications related to your purchases, and processing exchanges and returns (the legal basis for this processing is the performance of the purchase agreement between you and lululemon); To conduct or administer events, contests, prize draws, sweepstakes or other promotions in which you have participated (the legal basis for this processing is the performance of the agreement between you and lululemon related to such contest, prize draw, sweepstakes or other promotion); To respond to any communications from you, including to troubleshoot problems with our websites (the legal basis for this processing is our legitimate interest in providing you with a functional website); To analyse your use of and customise your experience on our websites (the legal basis for this processing is our legitimate interest in better understanding user needs and expectations and improving our websites); To develop and manage lululemon's business and operations (the legal basis for this processing is our legitimate interest in understanding shopping behaviour, improving our selection of products and services, and exploring ways to develop and enhance our business); To measure your social media engagement with our brand (the legal basis for this processing is our legitimate interest in understanding the efficacy of our marketing strategies); To detect, investigate and prevent fraudulent transactions, error, negligence, breach of contract, and other illegal activities and protect against harm to the rights, property or safety of lululemon and our users, customers, employees or the public, including by using video surveillance systems (the legal basis for this processing is our legitimate interest in preventing fraud, error, negligence, contractual breach and other illegal activities and protecting and securing our premises,customers, employees and the public); To comply with our legal obligations, including our tax obligations, those related to the prevention of fraud and money laundering, and those required for you to benefit from rights recognized by law, or any regulatory requirements or provisions (the legal basis for this processing is compliance with our legal obligations under laws in the EEA and Switzerland related to, for instance, taxation, money-laundering and terrorism financing and consumer protection law); To offer you opportunities to purchase products or services that we believe may be of interest to you, by supplementing the information we collect about you with information from third parties (the legal basis for this processing is our legitimate interest in providing information about products and services that may be of interest to you, unless applicable law requires us to obtain your consent, in which case we will do so). The exception to this includes face masks, which arent returnable, outlet items, and Like New purchases. f. Consent. Theres also lululemons quality promise, which extends to all items even if it is a sale item. It is a good idea to bring your purchase slip or receipt. Brand: LULULEMON Style: TANK TOP Color: PINK Size: 4 SKU: 193-193140-16738 It can only be read by the server that sent it to you.This information does not identify you personally and you remain anonymous unless you have otherwise provided lululemon with personal information. Then take the original receipt from the package and your exchange confirmation to the store of your choice. Does Lulu lemon stores have a repairer that can mend a hole? If, at any time, you prefer not to receive any other form of communication from lululemon, you will have the ability to unsubscribe from such communications by contacting: [emailprotected]. Tape the shipping label to the outside of the package and make sure that the barcode portion of the label is visible, 8. If you are a consumer in the European Economic Area ("EEA") or Switzerland, this privacy policy ("Privacy Policy") explains how we process your personal data when you shop in our stores, access or use our websites, register for and attend events, engage with us on social media or otherwise interact with us. To make an online return, follow these easy steps: Click the link below to start your return. Their associates will help you do a return and complete the process by finding something else you like more. Return Policy & Refunds | lululemon NZ New to lululemon? Please contact our Guest Education Centre (GEC) here or visit a lululemon store (find your nearest location here to arrange for an exchange of a gifted item. This site uses affiliate links. We have an entire resource page dedicated to everything lululemon related. Please contact our Guest Education Centre and they will be happy to help. We retain personal data only for as long as necessary to achieve the purpose for which such personal data was collected, unless a different retention period is required under applicable law. Those non-refundable items include: Water bottles I went to exchange two pairs of leggings today at a store in Eugene, Oregon Using other features of the Sites that may be offered from time to time, and may require such information in order to utilize the feature (including but not limited to making a Submission as defined in the Terms of Use). Follow steps 1-7 to set up your return, and then visit UPS to schedule a parcel collection. Sale items will be indicated with a purple sticker on the tag and the price will end in a number 9 (see image below). Cookies help lululemon to improve the Sites and to deliver more personalized service by enabling lululemon to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites. After your return has been processed, your funds will be credited back to your original method of payment. Online, you will need to log into your account and go to your orders page. Promise we wont spam you! Click below to return online as a guest. Hello, we have just recently purchased a pair of tights for my daughters birthday, unfortunately she has a small hole in the bum. My name is Alex and I am Schimiggy! "articleSection": "Uncategorized", According to Lululemon return policy, you can make a return of almost any products that you . "lululemon returns", "@type": "ImageObject", Thank you for visiting today! You can get a copy of your return label at any time through our returns portal by accessing your return information here or find it attached to your return confirmation email. If a product cannot be fixed, then they will refund, give you a gift card for the current value, or exchange your item for something new in-store. Save my name, email, and website in this browser for the next time I comment. lululemon was sued in Australia for their return policy on WMTM items. Lululemon offers an enhancement to their return process for people who sign up for a Lululemon account. *Please note orders placed between November 1st and December 24th can be returned up until January 22rd. Unsubscribe at anytime. If you have any questions, feel free to leave them in the comments section! Lululemon's return policy is fairly straightforward. The lululemon return policy is absolutely bonkers for defect. Any time you purchased something in store, they ask for your phone number. For additional questions about processing a return, please reach out to info@likenew.lululemon.com and a member of our Guest Support team will get back to you within 3-5 calendar days. So with that in mind, here is everything you need to know about their return policy so you can make your next return a moisture wicking breeze. Feel free to unsubscribe anytime. Please keep in mind that the items you bring back will be valued in the currency of the country processing the return. Any submissions that you may post to any publicly available blogs or other publicly available features of the Sites are not confidential and may be viewed by other users of the Sites. The company offers a 30 day return policy with a few exceptions, including stating that the clothing must be unwashed and unworn. You can also use the lululemon app to find out where a particular sale item is in stock. c. Corporate Transactions. "headline": "lululemon returns and warranty guide", Returns | lululemon athletica Store Locator Wish List Gift Cards USA Women Men Accessories Shoes Studio Like New 0 Home Help Returns Returns Find out how you can make a return and what our return policy is. lululemon will notify you and obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.