Yes, you can with the Straight Talk Bring Your Own Phone program. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. Your phone should be active within minutes; however the activation process may take up to one hour. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. ^FT The didn't know there own settings to get their phones to work. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. Copyright 1997-2023, Ripoff Report. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. I will be taking the phone back. Unfortunately, they've lost our business going forward. She switched me over and I told the next person what happened. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. Corporate Advocacy Program: How to repair your business reputation. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Now Im sitting here on hold again for over 20 min now. There's no kind of help or communication to help at ALL. Track data usage in the app or from the home screen widget. Other terms and conditions apply. Alarms, TTY and other systems may not be compatible. Find another carrier. There wasn't one person that I spoke with that even cared. WebOverview of Straight Talk Wireless complaint handling. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. My other carrier released my number which left me with no phone for 36 hours. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. I mean extremely rude. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. Unsubscribe easily. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. FAQ. I spent HOURS on the phone with customer service getting the same answer every time. How Do I Check If My Balance Is Due on My Straight Talk Phone? Your balance information will be displayed on the screen. You have exceeded the amount of items allowed in your cart. The NEW $55 Plan will INSTALL NOW>> Forget about data limits! This is your device's unique identification number. After setting the sync settings, emails will begin displaying on your phone. I have never talked to a worse customer service line nor have I ever delt with a worst company. Anyone can write a Trustpilot review. Get fast shipping and top-rated customer service. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. They say they'll call you back. This number worked fantastically, and I got all I needed accomplished! Still hasn't. I want to keep the phone just someone lying to me like that is crazy. Copyright 2007 - 2023, ContactHelp.com. SMH!!!! Never called . *Refer to the latest Terms and Conditions of Service at straighttalk.com. I told all of them the error I got. Help is just text away. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. It's now been a day and half. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. There is a charge for this service for noncustomers. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. I will be looking for another pre pay service with hopefully much better customer service! Consumers want to see how a business took care of business. Click "Settings" "Payments". Once there, you can enter your mobile number to check your Service End Date. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. The latest complaint No mobile service was resolved on Jan 16, 2023. Switch "Screen Timeout" to the lowest setting. You now have a spot reserved for Straight Talk Home Internet Service! GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. Conveniently this happens while Im broke down in the middle of road. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. This is a garbage company and should not be able to do business. Turn off Bluetooth and GPS when not in use. And yes, you also have the option to transfer the phone number to a different carrier. The appeal of Straight Talk is its flexibility and affordability. The service was great and I never had an issue that caused any inconveniences. 2023 Trustpilot, Inc. All rights reserved. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. That person took my address, email address, and phone number. Even when they trouble shoot my son's phone he still can't do anything. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. The phone was bought 7 months ago (has a 1 year warranty). MOBILE WEBSITES: Access the mobile web site version of your choice. They lease service from AT&T, Verizon, T-Mobile or Sprint. I am probably leaving them after over 10 years. Straight Talk is one of the leading wireless carriers in the United States. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. SELF-SERVICE AT YOUR FINGERTIPS I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! All rights reserved. T-Mobile: Call 1-877-453-1304. We've come across 5 numbers locally that we can't call. And should that be the case, you might want to cancel. WebStraight Talk offers a variety of plans depending on your needs. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Thank you, you have successfully subscribed to our newsletter! IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Depending on location, powered by 5G or 4G Have question about your phone or service? You can use our automated system or speak to a Customer Care Representative. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. I have been without service since 1/02/23. Here you will find answers to our most frequently asked questions! Have a Straight Talk question? Called customer service and she did not help me at all. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. Message and data rates may apply. All Rights Reserved. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. Apparently I am not the only one with issues. Wow! Great help!!! strict standards for business conduct. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. I laughed as I am expected to have two phones when I am dealing with the issues. Sorry you won't get any! they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. CROOKS! When I got home to do the setup it said I had no service at my address. In short, the two companies are not related. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. There is no spot reserved for this router, you will need to check service availability for your address. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. The next step is to activate your device and redeem your plan. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. I have been a loyal customer since TracFone days! Smart Pay items cannot be combined with other purchases. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. Once the application is downloaded, you will need to sign in with your email credentials (username and password). People do change cards. Get buying tips about Prepaid Phones delivered to your inbox. And yes, there are several ways to reach the Straight Talk customer service team. File your review. Pre-order items cannot be combined with other purchases. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. WebContact Us Now. I paid 130.00 for 3 months of service with these people. Calls must originate from the US or Puerto Rico. Calls must originate from the US, or Puerto Rico. Lets get it Straight. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. I would leave 0 stars if I could. No customer service at all. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. | You may have called before the Customer Care Center was able to Activate your phone. It's a scam. Actual availability, coverage and speed may vary. How do I cancel my Straight Talk service? my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. WebStraight Talk, Inc. So I'm out money with no phone or service and thus far no solution offered. You need help? You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. It is affordable and I like that I could bring my own phone. Concluding that she was psychotic, I asked to speak to a supervisor. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". If you need more data, you can purchase a 2 GB data add-on option for $10. NOTE: It can take between 15 ? Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. How Do I Purchase a Plan with Straight Talk? I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. Text 611611 to check your balance, get refills and much more. Be the first one to find this review helpful. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. After converting to the Verizon sim, my line has shown "inactive" for weeks. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Went to walmart to buy a hotspot to get me by. This number works. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. Dial *#06# on your phone to find out what it is. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Check your balance, refill or manage plans and phones with our 611611 text feature. I told them I would like a refund. Have an idea for Straight Talk? Sometimes, they might try to convince you to remain with them. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. I then told him that we would be leaving Straight Talk before the weeks done. Many customers received refunds from the company. I accidentally threw my sim card away when switching to Visible. If you paid for their service in advance, you are entitled to a refund. We then hung up. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. I will never use Straight Talk again. Straight Talk could never get my phone to activate. A link has directed you to this review. Had enough of straight talk terrible customer service. Press # three times. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. Where do I start! After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. Please refer to our privacy policy. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Yesterday we discovered that we can't call the New York State Police. > Check Payment Status. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Its Free to Join! This whole situation is f*cked up and I dont know what to do. They are NEVER helpful and could care less about what you need done. You can call us directly and we will help you. For assistance, please contact us at 1-877-430-2355. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." I have had nothing but horrible service ever since I've had this horrible carrier.