All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Stubhub assured me my tickets would be available. Customer service all the way to your seat, 2000-2022 StubHub. Usually there is a waiting period of a few weeks. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Apparently it is actually AXS? I purchased 2 tickets through stubhub January 2020. Tap View to access the barcode and scan in for entry. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. There is no fee for transferring seats and you are allowed unlimited transfers. If they already have an AXS account set up the tickets will go in their account automatically. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Manage Cookie Preferences You should see something to transfer. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. We bought the tickets through AXS and we have no clue how to sell or transfer them. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Theyll just have to create an AXS account to claim their tickets. Transferring Tickets. Click the Transfer button next to the event in your AXS account. If you already have an AXS account, the tickets will be transferred to your account automatically. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. If you already have an AXS account, the tickets will be transferred to your account automatically. Open the AXS app Sign in or create an AXS account. Browse your upcoming events and tap the ticket icon for the one you would like to sell. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Can I still use a ticket after I have transferred or shared it with someone else? Your tickets will no longer be listed for others to buy. it never happened. Danielle is the author of this solution article. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Its up to the promoter, artist, or team if you can sell tickets or not. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Help us improve this article with your feedback. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Use of this website signifies your agreement to our. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Review listing information and choose Credit Card for payout. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. If you see a Sell button next to your tickets in your account, you can sell them! Please help. Why did the venue decide to use AXS Mobile ID? When its time for the event, they can open the app to show their tickets on their phone. All rights reserved. After completing the account information, you may buy, sell or manage any seats in your account. Present the scannable QR code at the door for entry to Toyota Center. OR. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics I purchased tickets for a concert back in February. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. It got postponed and now we all cant go. Enter the recipients first name, last name and email address, or select from a list of. The Fox Theater Foundation. This is the QR code you will display upon entering the venue. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Show the ticket in the App at the entrance and get them scanned to enter. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Many fans find it best to TRANSFER the seats to their guests prior to the event. Press J to jump to the feed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. StubHub told me to call AXS and let them know this was due to the show being postponed. What is transfer? Theyll just have to create an AXS account to claim their tickets. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Your AXS Mobile ID ticket will now show up. What are my options here? Its up to you! When I sell tickets, do I have to deal with the buyer? AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Click the 'Transfer' button and your guest will receive a notification via . Show the ticket in the App at the entrance and get them scanned to enter. Overall, disappointing, but fair. Cookie Notice Click the Sell button next to the event in your AXS Account. If you do not currently have an AXS account you will be instructed to create one during your purchase. The game is in 36 hours. No paper tickets required. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Youll be able to transfer money to your bank from your account on AXS.com. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Tickets Seat numbers it lists 13-16 ? I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. On the review page, click the Transfer button to send the tickets. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Have been on hold 3+ hrs. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. The gig has not been cancelled we just chose not to go. Open the App and sign in to see your tickets. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Was wondering if you had any update on how yours is going? I was never able to get ahold of SH again. why the hell can they just not send you the tickets in an email, as an option? Select the tickets to transfer and enter the recipient's information. it must be some garage shop with three programmers. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Just follow the simple steps to make the tickets officially yours. Show the tickets on your phone for everyone in your group. Try to contact them on their Twitter account. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Browse your upcoming events and tap the ticket icon for the game or event you would. To login, use the same email address you used when purchasing your tickets. Yes. Before following any of the steps below, make sure you download the Official Houston Rockets App! After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). The event staff will scan this digital barcode to let you and your party into the event. may not be valid.