It seems that I can only send messages to my iCloud account from the iMac. Feel free to attach these to the ticket on your account regarding this matter Here, as I've escalated this to my team now to monitor and get back to you once we can look in to this further for you. For additional information, see the Global Shipping Program, This amount includes applicable customs duties, taxes, brokerage and other fees. Last week I phones an advisor with a somewhat similar response. on 26-08-2021 [Image Edited by Moderator to Remove Personal Information], Jan 8, 2021 10:47 AM in response to Suze07. 19h37 All other emails to other systems have no issues. Many have had the same address since they first went online many years ago. This has made me want to look a bit further and so I found the Community. I can send test messages to my iCloud e-mail but not other addresses. on There'll likely be four of these, two from BT servers and two from Plusnet servers. I have deleted the app and reinstalled it. Choose Send/Receive > Preferences > Work Offline to toggle between offline mode and online mode.You may need to open the message and send it again, or choose Send/Receive.. I installed the outlook App on my iPad and it works perfectly I'm afraid. 2. I then asked them to login to BT webmail and send me another email and that one came through straight away. I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. It's not just that there has been a delay. In theory, they could switch to a free email address, such as Gmail or Hotmail, but doing so feels like an insurmountable upheaval. To start the conversation again, simply Virgin Media says that its policy is clearly set out to the customer ahead of their account being closed and they are sent repeated re-minder communications encouraging them to take action before they lose access. I can't find the missing messages in spam and I actually received one of the missing emails this morning that was sent at the beginning of March! btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte, Re: btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing c, Re: can't send emails since this afternoon. by 23-04-2021 Send yourself a test email. 2 days ago I suddenly stopped being able to send emails and get the message below. 9h25 Unable to send mails to btinternet addresses, Re: Unable to send mails to btinternet addresses. Its probably not directly relevant to your problem, but who knows with Apple!! For additional information, see the Global Shipping Program. Looking through previous posts I see this has been a regular problem. Just goes straight to outbox, then tries to send . BT Email - best practices for postmasters and senders of email | BT Help, on 11h33 14-07-2019 on I cannot find an obvious way of asking bt about this! I just hope Andy_N's observation that "theissue can clear itself after a day or two" proves to be the case. Clicking update it went straight to the SMTP outgoing server where it shows mail.btinternet.com but the port was set to 993, I changed it to 465, entered my IMAP and SMTP passwords again, clicked the tick and got an error message: "Log-in error Unable to add account, server address is not valid". Go back to: Email help. I anybody else having this problem. ), on 23-04-2021 In the case of delayed emails, that do eventually arrive, the headers can be useful in determining where the delay occurred. This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. I am not quite sure how/why but it may help if I describe the actions that I took to get it working again. 19-12-2022 So, I did checked around it seems that smtp is not working. I know that I haven't received most of the emails sent from btinternet.com addresses at all. You may have to register before you can post: click the register link above to proceed. We understand that you are experiencing issues sending emails. on I think I remember something very similar happening to me earlier this year, after btinternet started being more restrictive about what they would accept in incoming emails. Any ideas? Can send emails fine from any other account. Something went wrong. . mingoslkd, call 'I have always used the same email address,' says Dave, 79, from Cambridge. After several attempts, I decided to delete the email account from the phone and to recreate it using Add Account. By coincidence(? The issue has resolved itself on my MacBookPro (macOS 11.5) but it's still there on the iMac (macOS 10.15). Just one other thing that might be relevant. However, give yourself enough time to smoothly switch over and you may find it is worth your while. As an experiment, can you try a different mail client other than Apple Mail on one of your Macs and see if that works. I changed SMTP to 465 and got an error message "Log-in error Unable to add account, server address is not valid". If not, how do we get a moderator involved? If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. That will mean that when someone emails you at that address, they will receive an automated message saying their email has been forwarded, and explaining that you will be responding in future from the new email address. These include Windows PC running Office365 & Outlook; Apple MAC running native email application; IOS (iPad & iPhone) using both native email apps and IOS Outlook. 26-08-2021 After 6 mos., if selected you will be billed $10.99/mo. 14-07-2019 Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. 17h33. A forum where Apple customers help each other with their products. There can be other issues with the sending system which can cause the receiving system to defer acceptance of emails due to perceived security issues - a year or two ago, Google applied significant delays to accepting emails sent from *.plus.com to their free@gmail users. For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. When this happens. Thanks It's very annoying and slightly weird. My wife has a btinternet email account linked to mine and yet she is not having any problems sending messages from Apple Mail. 19-12-2022 Announcements, Guides & Community Updates. I spoke too soon. 23-04-2021 Thanks for your help - I can now send messages to 'external' accounts from the iMac and to all addresses from the MacBookPro so I should be satisfied. I was about to post exactly the same question; I've prepared a draft text, so might as well include it here and hope that someone has a solution. While members are not getting emails, they do appear as posts on the Google Groups page. In my view, the Postmaster group are doing it the wrong way round. In the last 24 hours I have been unable to send any mail from my@btinternet.com account from any of my devices. 23-04-2021 There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. Sky allows former customers to keep their email account free of charge and indefinitely. Don't forget online banking, streaming services and social media accounts. 6) Make a list of all of the accounts and logins that are linked to your old email address. Both server names are mai;btinternet.com, both IMAP usernames show my email address; Ive tried entering my IMAP password into both the incoming and outgoing servers and when I click on the tick so show that everything is entered, I get this error message almost immediately: The connection to your email server timed out. We resorted to texting instead, as neither of us had the time or knowledge to pursue it, although I did have a look online without much success. Will post any update that I get. Not receiving all emails on btinternet account If this is your first visit, be sure to check out the FAQ by clicking the link above. 4) Send an email to your main contacts to let them know your new email address. 16:52 EST 04 Mar 2023. Because all your devices stopped accessing your email at the same time and assuming you can still access your email via webmail it is obviously not a problem with your email accounts or with your password, hence the advice not to do anything. Many customers find the BT community forum is a great way of getting help. BT Email - best practices for postmasters and senders of email. We always endeavour to grade correctly and , This amount includes seller specified domestic shipping charges as well as applicable international shipping, handling, and other fees. Ive also tried not using advanced settings at all with exactly the same results as described above. I've got a "failed delivery message". http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/6591, on on 1-800-MY-APPLE, or, If you cant send or receive email on your Mac, Sales and 18h40. I expect that they are simply burying their heads in the sand and do not look at all. If yes, we recommend that you check if the issue persists while on safe mode. Not receiving @btinternet email. 14h17, on Anyone else experienced this and got any suggestions on how to proceed? No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. If this post helped, please click the Thumbs Up and if it fixed your issue, please click This fixed my problem. 14h08. From haggling to threatening to switch, how YOU are fighting back against the great broadband rip-off, End this bill charade, says RACHEL RICKARD STRAUS: Broadband firms should offer fair and predictable prices, What you need to know about money every week: This is Money podcast. Neither of these has solved my problem. Rachel Rickard Straus, Financial Mail On Sunday, Virgin Media sent most audacious price hike letter I've seen, says RACHEL RICKARD STRAUS: Telecoms giants take us for fools it has to stop, Pull plug on phone and broadband giants' price hike rackets NOW! We think inflation-busting, mid-contract rises are grossly unfair and have been campaigning in recent weeks for suppliers to think again. Various errors messages. btinternet email server refusing to send outgoing issue can clear itself after a day or two" proves to be the case. on Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please update the server configuration to continue connecting to this account", with the option to cancel or update. This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails. You should however check that your email clients are using the correct settings as per this link. The problem is also affected by the addressee. only. Those who want to retain the same features once they leave BT can pay for Premium email, which costs 7.50 a month. Having established that I was able to send email from webmail, the agent told me that there were no issue with BT's Servers (or the company who provides this service on their behalf), and the issue was with my device. 3 users liked/thanked this post: To start viewing messages, select the forum that you want to visit from the selection below. What does this mean? A couple of days ago I asked a btinternet contact to send me a test email from their ipad which they did but it hasn't come through. If everything works fine in webmail, you may need to check your program settings. One of the mails having been sent as long ago as April 4th. If anyone else is having similar issues with delayed emails, and wants to see if it's the same thing, all you need to do is obtain the email headers for the received message and then look at lines that start with the word Received. If you click on them we may earn a small commission. All packages, programming, features, and functionality and all prices and fees not included in price guarantee are subject to change without notice. Hi on Thank you anyway. - edited The account I am using is Gmail (the google mail). We appreciate you reaching out to us about Mail. If I changed my email address I would be bound to lose something important. What does this mean? Working on the theory that it was another case of BT doing something, I decided to leave it overnight. My email is not sending from my iMac (iCloud). It was innocent enough: if someone clicked on my name they were taken to my personal website, but it was making btinternet suspicious. iPad is working ok. Emails being blocked which we send to btinternet.com email addresses, Re: Emails being blocked which we send to btinternet.com email addresses. Terms and conditions of the sale . Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. 09-07-2019 I have a recent problem with my email service. As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. This morning I clicked on the email icon on my phone and was again asked to login. 6h00. Accounts that are inactive for six months . Virgin Media says email accounts are only available to current customers. Are there really just two of us having this problem? 10h59. This is going to need looking at by their email support team. They are in my "sent" folder but never get to the btinternet.com account Other addresses work fine. It is they that should investigate why other email providers don't have this problem. A warm welcome to the forums. Unfortunately, it did not work. Oops. The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves.
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