However, increasing government regulations and an internal conflict in Nutrilite led Van Andel, DeVos, and several other leading Nutrilite distributors to start their own venture. One corporate executive, COO William W. Nicholson, previously a secretary to President Gerald R. Ford and a key player at Amway headquarters since 1984, oversaw the introduction of many new products and services. Alticor Inc located in Washington, DC 20003 operates in SIC Code 8748 and NAICS Code 541618 . herculoids gloop and gleep sounds This special highlights the best of the fifth annual event which was held in Singapore from November 14-17. Maclean's, Canada's leading weekly news magazine, reported in a November 1983 issue that the fine was "the largest sum that a Canadian court has ever levied and one of the heaviest criminal penalties ever imposed against any corporation in the world." Docket (#7) PROPOSED STIPULATION and ORDER (Joint) Regarding Response to Complaint and Briefing Schedule by defendants Alticor, Inc., The Fiduciary Committee of Alticor, Inc., The Board of Directors of Alticor, Inc., John Does 1-30 (Bardelli, Edward) (Entered: 12/28/2020) [+] Read More [-] Read Less Find elections. The company was established in 2016 and is based in West Midlands, England. Alticor is the parent company of two distinct and dynamic businesses: Because Alticor is privately owned, we do not publish an annual report. ANNUAL REPORT view. Direct selling: Assam - KPMG | US selling: Assam Global industry, . When Van Andel and DeVos, whose children had begun in the business in the mid-1970s, retired from the company in the early 1990s, all eight of the Van Andel and DeVos children were in leadership positions. 2022 Annual Report. Amway derives roughly 80 percent of its sales from Asia. 13 May 2019. The company was founded in 2001 by J. Lloyd Tomer, Scott Tomer, and Kim Sorensen. The foray into China, financed by the 1994 public offering of Amway Asia Pacific, ran into a pernicious obstacle in 1998, when the Chinese government banned direct selling because of concerns it would spawn illegal activity. Thousands of distributors signed up each month. After chlorofluorocarbons were reported as hazardous to the ozone layer, Amway modified its aerosol products to delete those compounds. Much of the company's success during the latter half of the decade depended on continued growth in foreign markets, but continued growth did not arrive. Maloney rejected that argument, saying There is no rule against hiring counsel that specialize in one cause of action or type of lawsuit, and the Court declines to dismiss the complaint on this ground alone.. Harness the latest technology to put the message across. In another legal controversy, the Canadian government charged Amway with not paying millions of dollars in customs duties on goods imported from the United States. Overseas expansion in the 1970s began with Australia in 1971, a choice that was partly influenced by the common culture, language, and economic system. The Company offers products, business opportunities, and logistics services. Vitamins, food supplements and cosmetics are among the company's leading global brands. For the first time in more than ten years, Amway posted a decline in sales. According to global market research organization Euromonitor International research report, L'Oreal SA's sales and profits reached a historical record in . In February 2017, CWD Real Estate Development indicated plans to convert a downtown Grand Rapids building into an AC Hotels by Marriott with 130-room to be operated by AHC. As consumers, we often take for granted all the hard work that goes into building a great company. 2020 Annual Report (PDF, 167 pages, 11 MB) Message to Shareholders (PDF, 7 pages, 7 MB) Management's Discussion and Analysis (PDF, 68 pages, 262 KB) Financial Statements and Notes (PDF, 55 pages, 220 KB) Annual Information Form dated February 24, 2021 (PDF, 103 pages, 538 KB) 2021 Management Proxy Circular (PDF, 96 pages, 2 MB) Last Annual Report Year: N/A . Bhd. [5] It was established in 1999 to serve as the parent company for a handful of business ventures, most notably the multi-level marketing company Amway and Amway Global, and a manufacturing and distribution company, Access Business Group. Amway's most important legal battle was its successful defense against the allegation that it was engaged in an illegal "pyramid scheme," characterized in part by making money on recruiting new distributors. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europe's Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. March 2 (Reuters) - Bitcoin miner Riot Platforms Inc (RIOT.O) said on Thursday it expects to delay its annual financial report as it has to correct errors identified in earlier financial . DeVos and Van Andel reaped the rewards, more than doubling their net worth in one year. It argued in a motion to dismiss the case filed in 2021 that the complaint is is a cut-and-paste copy of a standard pleading filed nationwide. Based on rapid international expansion, strong family leadership, and good financial condition, Amway remained a strong force in the 1990s. His departure, slated for the end of August 2002, was marked by his statement, quoted in the April 17, 2002 issue of Internet Wire. The Asian market was opened with ventures into Hong Kong in 1974, Malaysia in 1976, and Japan in 1979. Would you like to order a list of companies similar to Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). In 1972 the company purchased Nutrilite Products, Inc., the firm that had introduced Van Andel and DeVos to direct selling. 24- and 48-Hour Reports of independent expenditures aren't included. The first major milestone of a successful distributor was reaching the level of Direct Distributor (DD), thus buying products and literature directly from the corporation instead of from a sponsor or other DD. Plaintiffs counsel filed at least forty similar class action lawsuits in 2020 and 2021, alleging the same claims regardless of the plans investment options, process, or design, they said. Access Business Group develops, manufactures, and distributes products for Amway, Quixtar, and unaffiliated companies. Principal Competitors: Avon Products, Inc.; CCL Industries Inc.; PFSweb, Inc. In September 1999, the company established a new company named Quixtar to sell consumer products on the Internet. Description Date Event Coding; NEW APPLICATION ENTERED IN TRAM: 2007-06-11: 1 NWAP I:Incoming Correspondence: NOTICE OF PSEUDO MARK MAILED: 2007-06-12: 2 MPMK O:Outgoing Correspondence The 1970s began with a change in corporate structure. The most common ethnicity at Alticor is White (59%). Industry Type: Management of Companies and Enterprises. Initially, Amway began selling natural gas in Georgia, intending to expand into electricity and to broaden its geographic reach as other states became deregulated. Other European operations began with West Germany in 1975, France in 1977, and the Netherlands and the Republic of Ireland in 1978. Between 1990 and 1996, Amway established 20 new foreign affiliates, increasing the number of countries and territories in which it operated to more than 75. Alticor, Inc.'s headquarters is located in Ada, Michigan, USA 49355. . liberalisation with many global players entering the Indian market. See all additional business information Contact Information 7575 Fulton St E. Three months of FTC hearings began in May 1977, and a ruling by the full FTC in 1979 declared Amway's MLM plan legitimate. In July 1969 Amway's aerosol manufacturing plant burned completely to the ground. The vibrant growth of Amway's international business, which accounted for more than 70 percent of companywide sales, could not have come at a better time because domestically the company's vitality was beginning to wane. Amway also made commendable efforts to be environmentally responsible. We reserve the right to block IP addresses that submit excessive requests. Title. Now, as I prepare to leave, we have transformed into a more international corporation, sustained by a strategic vision, and with management befitting a leading global company." Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. The company is currently owned by U.S. businessman Sam Hathi of Jamraval, Inc. Free and open company data on Michigan (US) company ALTICOR GLOBAL HOLDINGS INC. (company number 801047591), 40600 ANN ARBOR RD E STE 201 PLYMOUTH MI 48170. BCE Inc. (TSX: BCE) (NYSE: BCE) today announced the filing of its 2022 annual report on Form 40-F with the U.S. Securities and Exchange Commission (SEC). A laundry detergent, SA8, was introduced in 1960. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. The Mutual Broadcasting System (MBS), with its hundreds of affiliated radio stations, was purchased in 1977, but inexperience in the field, unfulfilled goals, and lack of profitability, according to DeVos, led to the sale of MBS in 1985. Several of Amway's early products were biodegradable, and its SA8 detergent was available in a phosphate-free formula to limit pollution of waterways, and products were concentrated, reducing the amount of packaging that ended up in landfills. TTHHEE HHOOMMEE BBUUSSIINNEESSSS CCOOMMPPAANNYY DDIICCTTIIOONNAARRYY A-Z Review of the Top Home Based Business Companies in History PPrroouuddllyy BBrroouugghhtt ttoo YYoouu Applicant: Alticor Inc. (f/k/a Amway Corporation) Inventors: James A. Woodard, Greg Snyder HEATED ALCOHOL EXTRACTION OF HERBS Publication number: 20020146473 Abstract: The present invention relates to methods for the extraction of herbs and plant materials. access the list of itemized transactions. Order a list of companies within SIC Code 6719 - Offices of Holding Companies, Not Elsewhere Classified and NAICS Code 551112 - Offices of Other Holding Companies for marketing (postal mailing, telemarketing, executive emailing) or analytics-use. Cookie Settings/Do Not Sell My Personal Information. 6 Oct 2000. After little more than a month in his new position, Doug DeVos took stock of what he saw and appropriately described his company. The relevant data shows that the sales growth of Chinese cosmetics market is at an average annual 23.8 present rate, the growth rate much higher than the national average growth rate. Unlike many other MLM firms, Amway offers a broad selection of items, ranging from cleaning products, cosmetics, and vitamins to travel services, discount car purchases, and catalog merchandise. 71, St. James Press, 2005. Research: OneLook Acronym Finder; Serial Number: 88769052: Mark Literal Elements: TRUWITHIN: Mark Drawing Type: 4 - STANDARD CHARACTER MARK: Mark Type: Trademark . Howard Shapiro Jackson Lewis P.C. July 4, 2022 alticor inc annual reportdid benjamin franklin help write the declaration of independencedid benjamin franklin help write the declaration of independence Headquartered in Ada, Michigan, USA, Al. In October 2000, the umbrella organization for Amway and its affiliated companies was introduced as Alticor Inc., a name derived from abbreviating the Latin words for high, heart, mind, and judgment. Together, the pair were worth an estimated $9 billion by the end of 1994, vaulting the founders into the exclusive ranks of the ten richest people in the United States, according to Forbes magazine. In the shadow of a turbulent future, The Bloomberg New Economy Forum brought together world leaders for face-to-face discussions on the global threats we face. Shares of Silvergate Capital plummeted Thursday after the bank delayed the filing of its annual 10-K report as it evaluates events that have happened since the end of 2022.. For the most complete information, 1 follower 1 connection. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". Our Business Information Report Snapshot is a collection of business credit scores and ratings that help you gauge the financial health of your customers, suppliers, and business partners Access the company's payment history and background information on key employees Telephone+1 616 787 1000 Fax+1 616 787 4764 Date of foundation2000 Type of CompanyPrivate Headquarters 7575 Fulton Street East Ada, MI 49355-0001 Ownership (Top Shareholders) Address: 7575 Fulton Street East Ada, Michigan 49355-0001 U.S.A. Telephone: (616) 787-6000 Fax: (616) 682-4000 http://www.alticor.com Statistics: Private Company Incorporated: 1959 as Amway Sales Corporation and Amway Services Corporation Employees: 13,000 Sales: $6.2 billion (2004) In 1989 Amway (Japan) Ltd. had over $500 million in sales and $164 million in pretax profits, comprising about one-third of Amway's worldwide business. With an average of 25 years of experience in cardiovascular and metabolic research, clinical practice, clinical trials, publishing and education our team provides strategic leadership to a wide range of stakeholders.Our combined forces will accelerate the speed and enhance the quality of your project, and ultimately benefit patients. But a lack of. Dick DeVos was named president in 1992, and Steve Van Andel was appointed company chairman. Alticor, Inc. was founded in 06/1968. On average, employees at Alticor stay with the company for 4.4 years. We will put the right governance mechanisms in placeand help you deliver powerful education, To lead innovation and change in clinical research by realising the full potential of scientific innovation in trials, registries and education. Annual Revenue: Low . learn how over 7,000 companies got started! Amway's history represents a recent chapter in the long history of direct selling, which began in the American colonial period with unorganized Yankee peddlers selling tools and other items door to door. By using this site, you are agreeing to security monitoring and auditing. Read Less Key Principal: Steve Van Andel See more contacts Industry: Direct selling establishments , Food services, direct sales , Beverage services, direct sales , Vitamins, natural or synthetic: bulk, uncompounded , Men's and boy's clothing According to some analysts, Amway's transition to include more services reflected a general U.S. movement from a goods-and-manufacturing economy toward a service economy. As independent contractors, salesmen were no longer employees: they were independent businessmen who bought products for resale. Headquarters Regions Great Lakes, Midwestern US. 24- and 48-Hour Reports of independent expenditures aren't included. According to Nicholson, a turning point was reached in 1985 when MCI decided to market its long distance telephone services through Amway. That same day the firm announced that it would end all animal testing in its research programs and that it would not cooperate with the Cosmetics, Toiletry and Fragrance Association's campaign against the ban on animal testing. Laser Photonics - (LP) is a product Brand of Fonon, the world-renowned inventor and manufacturer of equipment based on Zero Width Laser Cutting Technology for semiconductor and flat panel display industries. Major business decisions were always made jointly by the two founders. By 1990 Amway was gaining more than 40,000 new clients per month for MCI. Alticor has denied any wrongdoing. $XPEL INC(XPEL)$ 10-K Annual report [Section 13 and 15(d), not S-K Item 405] Accession Number: 0001767258-23-000012 Act: 34 Size: 8 MB It offers products, business opportunities, and manufacturing and logistics services. Stacey C.S. Driven by current events, the company instituted a global focus on health and wellness throughout the year and saw its nutrition products account for more than half of all sales, with eight out of its ten top markets growing 10%. Amway said in a statement released Friday that This litigation is part of a nationwide wave of hundreds of cases filed that target large companies with sizable 401k plans. Alticor Inc is a large-sized business with high revenue, that is well-established in its industry. In the later 19th century and early 20th century, however, some manufacturers found direct sales had advantages over the sales of their products in large stores. Moreover, instability in corporate employment had prompted increasing numbers of workers to consider alternative vocations, particularly those in which much of the administrative activities might be handled in home offices. These items may be viewed using an XBRL viewer or using the XBRL previewer link provided below. Experience Owner Alticor inc View Denis' full profile . 13 Nov 2000. 4 Apr 2000. Alticor is a privately owned American corporation which is run by the DeVos family and the Van Andel family. Track its historical, the critical thinking company Lawyer Rodney K. Smith in his book Multilevel Marketing, after reviewing several cases, concluded, "Amway is not and never has been an illegal pyramid scheme.". The decision was based on findings that distributors were not being paid to recruit new distributors, that products had to be sold for distributors to receive bonuses, and that the firm was willing to buy back excess distributor inventory. The strident growth of the company outside North America, however, more than offset its anemic domestic performance, underpinning the seamless transition to the second generation of DeVos and Van Andel management. The Laura Mercier cosmetics brand has agreed to be acquired by Alticor Inc., the parent of Amway Corp., known for its door-to-door approach to selling makeup and vitamins . Founders Jay Van Andel, Richard DeVos. Quixtar, Access Business Group, and any other companies that executives in Ada thought to create later would fare better operating under a banner that did not bear the Amway name, company officials reasoned. In 1983, after pleading guilty in the criminal case, Amway paid a CAD 25 million fine in an out-of-court settlement. Amway's growth was predicated on the success of its independent distributors. amway omnichannel strategy MRO Holdings is an aviation services company that provides airframe maintenance, modifications, conversions, and technical solutions. Not all new ventures worked well for Amway. Javascript recommended: FEC.gov uses Javascript to provide the best possible user experience. The vessel sank in the Caribbean, and the two spent the next six months in South America; when they returned to Michigan, they started the JaRi Corporation to import and sell Caribbean handicraft. NAME RESERVATION. 1001 and 1030). Within this mechanism, in addition to making money in retail sales, distributors earned a bonus on the sales of those individuals whom they personally recruited. (Annual sales and employees) What industry is the company in? "Alticor Inc" of Ada, MI 49355 operates primarily in SIC Code 6719 - Offices of Holding Companies, Not Elsewhere Classified and NAICS Code 551112 - Offices of Other Holding Companies. See more Website artistry.com Competitors Sales in the United States were flattening by the mid-1990s, unaided by persistent accusations of rumormongering that tarnished the company's image. Company Type For Profit. With Quixtar, Amway used the same marketing concept as it did in its traditional business: distributors purchased products at volume discounts and earned commissions on the sales and bonuses from the sales of new recruits. Operating Status Active. Go to page: 2 3 Next. The Fiduciary Committee of Alticor, Inc. 7575 E. Fulton Street 56-3T Ada, MI 49355 Represented By. If the filing person has previously filed a statement on Schedule 13G to report the acquisition that is the subject of this Schedule 13D, and is filing this schedule because of Rule 13d-1(e), 13d-1(f) or 13d-1(g), check the following box. Concurrent with the company's aggressive expansion overseas, sales soared, increasing 300 percent between 1990 and 1996 to reach $6.8 billion. Owner, Alticor inc Belarus. The plaintiffs are now asking U.S. District Judge Paul Maloney to certify it as a class action, saying the pool of current and former employees impacted could be more than 5,000 people. First, more women had moved into the workplace and were selling Amway products; in fact, the DSA reported that in 1988, 81.4 percent of all salespeople were women. Returning to Michigan after the war, they founded Wolverine Air Service to offer flying lessons. View Top Employees from Alticor Inc. Find contact info for Alticor Inc. employees Find Info Frequently Asked Questions Alticor Inc. piaa coaching clearances; dostoyevsky novel crossword clue; psac women's soccer schedule The average employee at Alticor makes $85,103 per year. Sales peaked at $7 billion in 1997 before falling 18.5 percent the following year to $5.7 billion. DeVos left, accepting the position of chairman of the World Federation of Direct Selling Associations, leaving his youngest brother, Doug DeVos, the chief executive officer of Amway and Quixtar for the previous two years, to take his title as Alticor's president. Annual 27.3 MB We will provide a hard copy of our annual report containing our audited consolidated financial statements, free of charge, to our stakeholders and ADS holders upon request. The boom was influenced by shifts in employment trends. By 2004, Alticor had recorded its fifth consecutive year of revenue growth, posting the largest dollar increase in its history in 2004, when sales jumped 27 percent to $6.2 billion. The first network marketing began in 1941 when two men created a mechanism to distribute Nutrilite vitamins. A .gov website belongs to an official government organization in the United States. ALTICOR, INC. Alticor Inc. Information Alticor is the parent company of Amway Corp., Amway Global, Access Business Group LLC and Alticor Corporate Enterprises. Jay Van Andel, born in Grand Rapids, Michigan, in 1924, and Richard M. DeVos, born in the small nearby community of Ada in 1926, became friends at Christian High School in Grand Rapids. Jun 30, 2020. Please switch to another browser like Chrome, Firefox, or Edge for a better experience. It began marketing underground fallout shelters, for example, in an era when civil defense against atomic warfare was a priority, but gradually consumers lost interest in the shelters. This special highlights the best of the fifth annual event which was held in Singapore from November 14-17. In 1985 Panama became the first Latin American base of Amway operations, followed by Guatemala in 1986. In 1998 the company strayed far from its core business by teaming with Virginia-based Columbia Energy Group to sell natural gas and electricity in deregulated markets. The average Custom Application Developer I salary in Ada, Michigan is $70,100 as of February 27, 2023, but the salary range typically falls between $62,000 and $79,400. Read More Contact Who is MRO Holdings Headquarters 6025 Flightline Rd Bldg 815, Jacksonville, Florida, 32221, United States Phone Number Instead, the annual recordkeeping fees sometimes exceeded $300 per participant when those fees for similar plans were closer to $35 per person, they said, and many of the plans investment funds had high management fees, noting that in some cases, expense ratios for the Plans funds were 246% above the [Investment Company Institute] Median.. In 1962 Amway started international growth, with its expansion into Canada. Top Company Profile: Alticor Inc, Ada MI | NAICS Association NAICS Search SIC Search Data Enrichment Business Lists Market Sizing Company Lookup NAICS Profile Page On May 25th, 2018, we published a revised version of our Privacy Policy which includes our Cookie Policy. At Suncor, we extract, produce and provide energy from a mix of sources, ranging from oil sands to renewable fuels. Report year: 2021-2022. The bigger picture, he wrote, is the plaintiffs allegation that Alticor was not reviewing the Plans options regularly, not acting in the best interest of Amways employees, and using higher-cost vehicles to pay for revenue sharing. Privacy Policy, "Amway Takes a Bold Step into Cyber-Selling,", Bott, Jennifer, "Amway Changes Name, Mission,", "Dick DeVos to Retire As Alticor President,", Eisenstodt, Gale, and Hiroko Katayama, "Soap and Hope in Tokyo,", "The $4-Billion Man: Rich DeVos Bet on Capitalism and Won,", Gopwani, Jewel, "Ada, Mich.-Based Direct-Sales Firm Finds Fortune in Asia,", Grant, Linda, "How Amway's Two Founders Cleaned Up: Strong Overseas Sales Helped Richard DeVos and Jay Van Andel Add Billions to Their Fortunes,", Holzinger, Albert G., "Selling America to the Japanese,", Klebnikov, Paul, "The Power of Positive Inspiration,", Kirkbride, Rob, "Alticor Sales Soar 27 Percent,", ------, "Alticor Still Value-Driven Under New Leadership,", Morgello, Clem, "Richard Johnson of Amway Japan: Challenging Japan's Sales Culture,", Muller, Joann, "Amway Tailors Marketing Approach to Individual Foreign Cultures,", Ruzicka, Milan, "Amway Wins Converts in Former East Bloc,", Shaw, Anita, "Amway: A Global Approach to the Future,", Tate, Nancy Ken, "Amway's Green Roots Go Deep,", Vlasic, Bill, "Amway II: The Kids Take Over--Dick DeVos and Steve Van Andel Try to Shed Old Baggage,". YouTubes privacy policy is available here and YouTubes terms of service is available here. In-depth analysis performed to produce this report will give you a clear and unbiased view of the company's strategy and growth prospects. Our purpose is to provide trusted energy that enhances peoples lives, while caring for each other and the Earth. Our lead generation method utilizes content, B2B email data, historical data, and marketing automation to drive high-value outcomes. Secure .gov websites use HTTPS Lacking formal control over the distributors, Amway relied on bonuses and incentives to motivate them. Years of negative publicity stemming from the numerous lawsuits filed by Procter & Gamble had stained the Amway name, observers contended, prompting Amway to distance itself from a questionable reputation by adopting a new name. Looking for a credit report on Alticor Global Holdings Inc.? Amway continued to operate, recording its greatest growth in Asia, but it operated alongside Alticor's three other businesses: Quixtar; Pyxis Innovations, the corporate development arm of the parent company; and a new company formed in 2000, Access Business Group. POLITICAL ACTION COMMITTEE ALTIPAC, Allocated operating expenditures - federal, Allocated operating expenditures - non-federal, Allocated federal election activity - federal share, Allocated federal election activity - Levin share. Alticor Global Holdings Inc: Tradestyle: Top Contact: Restricted: Title: Restricted: Street Address: 7575 Fulton St E, Ada MI 49301: Phone: Restricted: URL: www.amway.com: . ALTICOR INC. branch. Other short-lived products included 110-volt automobile generators and water-conditioning units. "When I arrived," DeVos said, "we were a company that was still questioning whether we could transition past the active involvement of our founders. Dick DeVos estimated that 70 percent of 1994 sales came from abroad and predicted that figure would increase to 75 percent by fiscal 1996. One week later, without Jacobs's cooperation, Amway offered to buy Avon for $2.1 billion in cash. Get Data From 15 Million Businesses For more information, contact opendata@sec.gov. In cooperation with the American Forestry Association, Amway also participated in the Global ReLeaf Program, to plant 100 million trees by 1992. With the failure of communist economies in Eastern Europe and other nations, Amway's promotion of free enterprise became increasingly noteworthy in the years ahead. Note that this policy may change as the SEC manages SEC.gov to ensure that the website performs efficiently and remains available to all users. The three divisions--sales, services, and manufacturing--were merged to create the Amway Corporation, with Van Andel as chairman of the board and DeVos as president. You can also sign up for email updates on the SEC open data program, including best practices that make it more efficient to download data, and SEC.gov enhancements that may impact scripted downloading processes. Annual Information Form dated February 23, 2022, Notice of Annual General Meeting and Notice of Availability of Proxy Materials (Registered Shareholders), Notice of Annual General Meeting and Notice of Availability of Proxy Materials (Non-Registered Shareholders), Annual Information Form dated February 24, 2021.